FAQ

HOW DO I GET STARTED?

First and foremost, we are a no-pressure company and are happy to answer any questions you have without an appointment. Please feel free to contact us through the Contact section of this page or call us at 203-775-6870 and we will get back to you as soon as possible.

HOW DO I MAKE AN APPOINTMENT?

If you would like make an appointment to go over your project, you can contact us through this website or call us at 203-775-6870 to set up a time for us to meet. We will get back to you as soon as possible and look forward to meeting with you.

HOW WILL WE DETERMINE THE COST?

We are happy to provide free estimates and will meet with you to discuss your project and projected costs. If needed prior to meeting at your property, one of our team members will stop by and take pictures of your home to put together a comprehensive report of your home. In almost all cases we are able to give you a quote for your project at the end of our first meeting. If a special-order item is needed, we will get back to you within one business day with the quote in order to give you the best possible price.

HOW DO WE PICK WHAT WILL LOOK BEST?

During our meeting we will closely listen to your wants, needs, and concerns to discuss your options. With over 30 years of experience, we do our best to ensure you that your end product will look great on your home, and at the same time will be the best value. With the help of an industry program, we will be able to photograph your home and instantly show you what different siding and roofing will look like on your house. This will allow you to see all of your options ahead of time and find the product that fits your vision.

WHAT PAYMENT METHODS DO YOU ACCEPT?

After we give you a quote, we will gladly review our payment and financing options with you to choose whatever best fits your circumstances. We accept financing through Wells Fargo and GreenSky, as well as checks.

HOW DO WE PROCEED WITH A CONTRACT?

At the end of our meeting if you decide to proceed we will write up contracts for your project. Our contracts will describe all aspects of your project, including an estimated start and finish date, and your selected payment option.

WHAT HAPPENS AFTER THE CONTRACT?

After we are in agreement to all terms of our contract and the contract is signed, we may require a deposit if special-order material is needed. We will hold your deposit for 3 business days. In accordance with Connecticut law you have three days to cancel your contract. After the 3 business days we will proceed with your deposit and officially order the materials needed for your project. If you cancel before three days, we will send your payment back to you immediately. As the start date for your project approaches, we will contact you to confirm the start date and see if you have any additional concerns.

HOW CAN I LEAVE FEEDBACK OR REVIEWS?

At the end of your project we would be grateful if you would review our work on our Facebook or Yelp page. We would also appreciate if you could fill out a brief feedback survey, which we will email you personally after our work is complete. We always strive to provide our customers the best service, and your feedback is very important to us.

We hope this information was helpful. Please contact us with any further questions.

Contact Us